1 Nov 2025
FomoFi Ltd. (“FomoFi”, “we”, “us” or “our”) is a registered company in the United Kingdom, regulated under the Companies Act 2006. Our registered office is at 128 Baker Street, Marylebone NW1 6XE London, United Kingdom.
This Privacy Policy explains how we collect, process, disclose and manage personal data through our website, mobile application and related services.
FomoFi is responsible for protecting the privacy and safeguarding the personal data of our clients and visitors on our website. To the extent that you are a customer or user of our products and services, this Privacy Policy applies together with any terms of business and other contractual documents or policies, including but not limited to any agreements we may have with you.
At FomoFi, we value your privacy. We are committed to protecting your personal information and ensuring that your experience with FomoFi is secure and enjoyable.
To the extent that you are not a relevant stakeholder, customer, or user of our products and services, but are visiting our website, this Privacy Policy also applies to you together with our Cookie Policy.
This Policy should therefore be read together with our Cookie Policy, which provides further details on our use of cookies on the website. Our Cookie Policy can be accessed here.
Personal data is data that identifies an individual or relates to an identifiable individual. This includes information you provide to FomoFi, information which is collected about you automatically, and information we obtain from third parties.
You provide us information when you open an account with us to access our product and services. At the point of registration we'll ask you to provide us with some information about yourself. This information is either required by law (e.g., to verify your identity), or is necessary to provide the requested services (e.g., you will need to provide your email address or phone number in order to open your account). In some cases, if we add services and features you may be asked to provide us with additional information. Failure in providing the data required implies that FomoFi will not be able to offer you our product and services.
| Category of Personal Data | Types of Personal Data |
|---|---|
| Personal Identification Data | Full name, e-mail address, gender, home address, phone number, date of birth, nationality, proof of residency, signature, utility bills, photographs, tax number, and a video or voice recording of you. |
| Contact Information | Email address, telephone number, residential address. |
| Sensitive and Biometric Personal Data | FomoFi may also collect sensitive personal data when permitted by local law or with your consent, such as biometric information, for example to verify your identity by comparing the facial scan data extracted from your selfie or video with the photo in your government issued identity document. |
| Government Identifiers | Government issued identity documents such as passport, national identification number, national identity card details, drivers licence numbers. |
| Online Identifiers | Username, avatars, profile picture, social media domains/ profiles (such as Telegram, X, Youtube etc.) and where relevant, social media metrics (e.g. audience metrics etc.). |
| Financial Information | Payment information details, source of funding, source of wealth, FomoFi account information, FomoFi user ID and pay ID |
| Wallet Information | Wallet address, wallet ID, and other information related to integrations that you select. |
| Transaction Information | Information about the transaction like deposits and withdrawals you make on our services. |
| Employment Information | Job title, salary wage rate, and company |
| Communications | Surveys responses, information contained in the Survey. Communications with us including call recordings with our customer services team, communications with interfaces such as chat messages and email. |
| Risk & Screening Data | Political background, sanctions, criminal records, adverse media checks, client risk score and categorization. |
| Economic & Appropriateness Data | Income, source of income, investment experience and objectives. |
To the extent permitted under the applicable law, we may collect certain types of information automatically, for example whenever you interact with us or use our services. This information helps us address customer support issues, improve the performance of our sites and services, maintain and or improve your user experience, and protect your account from fraud by detecting unauthorized access.
| Category | Types of Personal Data |
|---|---|
| Browsing Information | Device ID, browsing information such as name and version, Internet Protocol (“IP”) address, internet connectivity data, operator and carrier data, login data, browser type and version, device type category and model, time zone setting and location data, language data, application version. browser plug-in types and versions, operating system and platform, other information stored on or available regarding the devices you allow us access to when you visit our Platforms. |
| Usage Data | Authentication data, security questions, click-stream data, public social networking posts, and other data collected via cookies or similar technologies. Information about how our Services are performing when you use them, e.g., error messages you receive, performance of the site information, other diagnosis data. |
| Marketing & Research | selection/viewing/purchase of services and content, information about your mobile device including (where available) type of device, device identification number, mobile operating system. Analytics and profiles of the individuals based on the data collected on them. For more information about this please see our Cookie Policy Interests or inferred interests and marketing preferences. |
| Purpose | Type of Data | Lawful Basis |
|---|---|---|
| Account Creation | Identity, Contact, Technical, Economic & Appropriateness Data | Performance of a contract |
| Identity Verification & Compliance Checks | Identity, Contact, Screening, Risk, Financial, Transaction, Communication Data | Legal obligation (AML/CFT regulations) |
| Providing Services & Processing Transactions | Identity, Contact, Financial, Transaction, Technical, Profile Data | Performance of a contract |
FomoFi does not allow anyone under the age of 18 to register with us, and we do not knowingly request or collect any information about persons under the age of 18. If you are under the age of 18, please do not provide any personal information to us.
If a User or Customer submitting personal information is suspected of being younger than 18 years of age, we will require the relevant User to close his or her account, and will take steps to delete the individual’s information as soon as possible.
In compliance with applicable privacy laws and regulatory requirements, we will retain Date of Birth (DOB) information when an individual who is under the legal age attempts to register with us. This retention is necessary to prevent repeated attempts to re-register while an individual is under the legal age and to protect the integrity and security of our services by prohibiting underage access to our platform.
We use cookies and similar tools to enhance your user experience, provide our services, enhance our marketing efforts and understand how customers use our services so we can make improvements. For more details, refer to our Cookie Policy
We may share your Personal Data with third parties if we believe that sharing your Personal Data is in accordance with, or required by, any contractual relationship with you (including FomoFi Terms & Conditions), the applicable law, regulation or legal process.
We may also share personal data with third parties where we employ other companies and individuals to perform functions on our behalf. Examples include analysing data, providing marketing assistance, processing payments, transmitting content, and assessing and managing credit risk, CTF/AML service providers (for the purposes of transaction monitoring), security service providers (for investigating fraud and security incidents).
The third-party service providers only have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with our contractual agreements and only as permitted by applicable data protection laws. In accordance with and as far as provided by applicable law, your personal data may also be shared by third parties (i.e. another data controller) upon exercising your right to data portability.
We may share your contact data with carefully selected third parties for marketing purposes to provide you with tailored information about products, services, promotions, and events that may be of interest to you. We will only share your contact data with third parties for marketing purposes if you have given your explicit consent to receive marketing updates. When you use third-party services (like when you connect your FomoFi account with your wallet) or websites that are linked through our Services, the providers of those services or products may receive information about you that FomoFi, you, or others share with them.
Please note that when you use third-party services which are not governed by this Privacy Policy, their own terms and privacy policies will govern your use of those services and products.
In short, we may share your data with:
We design our systems with your security and privacy in mind. We have appropriate security measures in place to prevent your information being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We work to protect the security of your personal data during transmission and while stored by using encryption protocols and software. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your personal data. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
Our security procedures mean that we may ask you to verify your identity to protect you against unauthorized access to your account. We recommend using a unique password for your account that is not utilized for other online accounts and to sign off when you finish using a shared computer.
We keep your personal data to enable your continued use of our services, for as long as it is required to fulfil the relevant purposes described in this Privacy Policy, and as may be required by law. However, specific retention requirements vary by jurisdiction.
The following are some generalized descriptions of typical retention periods for different aspects of your personal data.
| Personal Data | Retention Period |
|---|---|
| Personal Identifiable Data collected under financial or anti-money laundering legal obligations | Retained after account closure for as long as is required under such laws. |
| Contact Information for Marketing | Retained on an ongoing basis and until you unsubscribe, or we delete your account |
| Recording of Voice Calls | Can be kept for a period of up to six years, for audit/ compliance, legal claims and dispute resolution purposes. |
| Information collected via cookies | Kept for a period of up to one year from the date of the collection. |
For us to provide you with the best user experience, we may share your personal data with our marketing partners for the purposes of targeting, modelling, and/or analytics as well as marketing and advertising. You have a right to object at any time to processing of your personal data for direct marketing purposes
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our platform and updating the effective date. Your continued use of FomoFi after any changes indicates your acceptance of the updated policy.
For any questions about this Policy or your personal data, contact us at: support@fomofi.net